prashanth madhava
- Total activity 37
- Last activity
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Activity overview
Latest activity by prashanth madhava-
prashanth madhava created a post,
Test topic post 1
Test topic post 1
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prashanth madhava created a post,
Test community Topic
Test community Topic
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prashanth madhava created an article,
Stormcloud Doc Public
Stormcloud Doc Public
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prashanth madhava created an article,
Thunder Doc Public
Thunder Doc Public
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prashanth madhava created an article,
Lightning Doc Public
Lightning Doc Public
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prashanth madhava created a post,
What to do with leftovers
Test Text
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prashanth madhava created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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prashanth madhava created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help Cente...
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prashanth madhava created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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prashanth madhava created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...